How do I place an order?

To place an order:

1.
Add items to your shopping cart.

2.
You can choose to proceed through our website's checkout process or via PayPal.

If you choose to proceed through our website's checkout process, click the green "Complete order" button on the right side of the screen.
If you choose to proceed via PayPal, click the PayPal button.

3.
You will be redirected to our customer information page. You must fill in the following details:

Email address
Name
Address

4.
If you have a valid discount code, you can enter it in the "Discount" field on the right side of the screen. Be sure to click the "Apply" button so that the discount is calculated and applied to your order.

5.
Click the "Continue to shipping method" button. Verify that the delivery address is correct (if it differs from the billing address). When you are finished, click "Continue to payment method."

6.
You must enter your payment information. You have the option to indicate that the delivery address and billing address are the same (if applicable).

7.
After completing the form, click the "Complete order" button. You will be redirected to an order summary page and will receive an on-screen confirmation, as well as a confirmation email.

If you encounter any issues during the ordering process, please do not hesitate to contact our customer service team via email at zhanfanzhou68@outlook.com.

What should I do if items are missing or incorrect products are delivered?

If items are missing or incorrect products are delivered, please contact us at zhanfanzhou68@outlook.com. Please provide your transaction number (order number) and submit proof (the image file must be smaller than 1 MB). We will send you the correct item free of charge, and you will not need to return the incorrect item. You can keep it as a gift from us!

How do I know if my order was placed successfully?

You will receive a confirmation email containing your order number and purchase details.

I want to change the items I ordered. What should I do?

Order changes are possible on the same day until 11:00 PM (PDT, -7 GMT). You can contact us at zhanfanzhou68@outlook.com to request changes.

How do I add items to my shopping cart?

To add items to your shopping cart:

1.
Navigate to the page of the item you are interested in and select your preferences for it. Clicking the "Add to Cart" button will redirect you to the "Shopping Cart" page.

2.
Enter the desired quantity of the item in the "Quantity" field next to the item's image. After entering a quantity, you can continue shopping or complete your order.

How do I view what is in my shopping cart?

To view the contents of your shopping cart, click the cart icon at the top of the page. By clicking this icon, you can easily change the quantity of items you wish to purchase in your current cart by updating the indicated quantity. You can also remove an item from your cart by clicking the "Remove" link located below the indicated quantity.

How do I remove items from my shopping cart?

1.
First, click the "Cart" icon in the top right corner of your computer screen. This will allow you to view all the items currently in your cart.

2.
Once you have identified the item you wish to remove, click the "Remove" link located below the indicated quantity. The item will be automatically removed, and the page will refresh to display your changes.

How do I use a discount code?

To use a promotional code, follow these steps:

1.
Select the item you wish to order and click the green "Complete Order" button. 2.
You will be redirected to our customer information page. Please fill in the required details.

3.
You will see a "Discount" field in the top right corner of the page.

4.
Enter the discount code and then click "Apply." You must verify that the discount has been applied and is valid by ensuring that it is reflected in the summary below.

What is your return and exchange policy?

Please consult our return policy for information on how to return products. Our customer service team is available 24 hours a day. We will respond to your request as soon as possible. If the return is initiated by the customer, the customer will be responsible for the shipping costs. Specific costs depend on the courier service you choose.
If, for reasons attributable to us, the products received are damaged or incorrect, the customer is not required to pay shipping costs for this return.